E-detailing: Why

Posted by meramd Fri, 02 May 2008 10:48:00 GMT

E-detailing is the new age communication channel between doctors/physicians and pharmaceutical companies. It enhances the capabilities of the current channels and delivers better returns on the overall investments in sales and marketing. This is why we think that e-detailing can be a win-win-win situation for everyone.

For Pharmaceutical Companies:

- Increase the quality and effectiveness of communications

- Make more effective sales calls each day, decrease sales force costs and increase sales

- Increase physician interaction time and prescribing rates leading to better market penetration.

- Improve competitive position by accelerating brand recognition and development

- Provide samples and additional information on demand

- Get instant feedback on the marketing communication, leading to lower costs if any communication modification is needed.

- Connect to the physicians who spend more time online, than with the medical representatives.

For Medical Practitioners:

- Receive the information you want, when you want it

- Receive a better service based on your own preferences

- Get far higher information content than traditional calls

- Get samples and responses to queries directly from the pharmaceutical company

For Medical Representatives:

- Follow up with doctors on their exact requirements; post an e-detailing session, leading to more fruitful visit to the physician

- Make more sales calls per day, since a lesser amount of time will be required to be spent with doctors who have chosen to be e-detailed.

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E-detailing: What

Posted by meramd Fri, 02 May 2008 10:16:00 GMT

This is the first blog of the many that we intend to write on e-detailing. Let’s begin with the simplest question - what is e-detailing?

E-detailing uses the Internet to promote products among medical professionals. It is the technological equivalent of the pharmaceutical representative’s traditional sales tool, used as a part of a sales visit to a healthcare provider. Since sales and marketing costs represent the single greatest expenditure for pharmaceutical companies today, there is a rise in alternate communication channels between the pharmaceutical companies and the healthcare providers. E-detailing is one such low cost communication channel. Pharmaceutical companies can use it to communicate product and service messages and related information to healthcare professionals.

E-detailing can have multiple forms:

1. Web based self-guided informational programs with no live communication.

2. Online, live, or phone assisted browsing through virtual sales presentations

3. Electronically enabled promotional, educational or service efforts

4. Online Events - Online seminar, CME event or web conference

E-detailing is also referred to as Electronic detailing, Virtual detailing, Online detailing, ePromotion Detailing, Physician marketing, Professional detailing, Physician detailing, eSampling

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