E-detailing: Here and Now

Posted by meramd Mon, 12 May 2008 09:46:00 GMT

We have talked about the online marketing what and why already in our earlier posts here and here.

The question is: would this be relevant in the Indian context?

Globally, this seems to becoming a necessity as per this Data Monitor report.

"Existing sales and marketing models are considered unsustainable. Pharma has been slow to adapt and take advantage of the marketing opportunities offered by the internet. Meanwhile customers are increasingly using the web to source information. Pharma needs to evolve and engage with their customers online, or risk being left behind."

The increasing use of the internet by physicians is also something that pharma companies need to take into account as per this report here.

"Physicians are primarily using the Internet to access educational resources and high quality information. Pharmaceutical companies that provide online resources that help physicians practice medicine more efficiently and effectively will attract return site users and foster brand loyalty."

So it’s clear that the online channel must figure in the sales and marketing efforts of pharma companies. The next step would be to figure out build Vs buy decision. Some global companies have tried to build a dedicated online channel, analogous to a dedicated sales force.

Notable examples are Glaxo Smithkline https://www.gsk-ecs.com, and Merck & Co., Inc. http://www.Merckmedicus.com. This report talks about Merck's launch of “Januvia” in Europe using online channels.

For the Indian context we are proposing that online health portals can provide edetailing services to multiple pharma companies. It requires that the doctors access this information online in a secure and exclusive way. This is important because prescription drug advertising in mass media is not legal in India. 

There can be multiple programs that be offered to the pharmaceutical companies. e.g.

- a 5 minute product educational program to the physicians on behalf of pharmaceutical companies. This can include text, audio and video

- online CME programs

- new drug launch and all the information about the drug

- live 2-way interaction with MRs online

How can meraMD.com help pharmaceutical companies?

meraMD.com allows only qualified doctors to register and access its internal information like forums and e-detailing platform. We have a large database of registered medical practitioners which puts us in a formidable position to get the best ROI for pharma companies. Pharma companies can also offer incentives (gifts and awards) to the physicians for participating in their programs. Our services are available 24*7 making it convenient for physicians to access these programs at their convenience.

Marketing managers in pharmaceutical companies who would like to learn more about our platform can write to us at sales at meraMD.com

Posted in  | Tags , ,  | 2 comments | no trackbacks

meraMD - Better and faster

Posted by meramd Tue, 06 May 2008 12:36:00 GMT

We have recently changed our hosting provider, which should improve the user experience at meraMD.com. Some users had complained about this, and since our registered users are doctors and hospitals, who are short on time, we decided to make this change at a priority. Unfortunately, there were a couple of technical glitches during this change, but we are back now and we hope that users who faced any issues in the last couple of days, would come back to register with us.

If you still face any issue, do not hesitate to write to customer care at meraMD.

Best wishes from meraMD team and thanks for your support!

Posted in  | Tags , , ,  | no comments

MeraMD in the news - LiveMint.com (The Wall Street Journal)

Posted by meramd Fri, 25 Apr 2008 08:26:00 GMT

Here's what livemint.com has reported on how the Indian healthcare infrastructure is getting a booster shot.

"In New Delhi, MeraMD.com—a health portal that is six months old—aims to provide a countrywide database of medical practitioners, customer ratings of medical services and also sell medicines and insurance online." reports Archana Rai from Bangalore.

MeraMD.com recently launched its doctor and hospital recommendation service based on user feedback. Earlier during the year, meraMD.com launched online search for doctors and hospitals. We are seeing huge interest in our services and plan to increase our offerings for doctors and pharmaceutical companies in the near future. 

Posted in  | Tags , , , ,  | no comments | no trackbacks